The following products only may be engraved: Luxe Lip Color, Luxe Matte Lipstick & Extra Lip Tint.
Only one engraving per item is possible, character limits of 11 or dependent on item chosen displayed at checkout. Only characters A-Z, 1-10 or full stops may be used for engraving. Please note that the £5 engraving fee is a fixed fee per engraving and is not eligible for any discounts. Engraving is not avaiavble on Limited Edition Packaging. Payment for engraved products must be made prior to the commencement of the engraving. Orders for engraved products cannot be cancelled or changed once engraving work has started on them. It is your responsibility to supply clear written instructions for your engraving. We will not be responsible for errors caused as a result of unclear or misleading instructions. We are not responsible for customer generated mistakes, errors or defects including spelling, typographical or grammatical errors, order quantity, or other ordering errors. To prevent these errors from happening, please review your order carefully before submitting. Engraved goods cannot be returned unless they are faulty. Available with standard delivery only, no fast track delivery options will be available. All personalised items with expletive language will be rejected. All personalised items will be engraved in English. Engraving must be ordered at the time of purchase and cannot be revised after the order is accepted. This service is available on bobbibrown.co.uk only unless otherwise stated for in store seasonal events.
